StayPut Privacy Policy

1. INTRODUCTION

StayPut, LLC ("StayPut") takes your privacy seriously. We believe in protecting your Personal Information (hereafter defined) as well as your safety and security. The purpose of this Privacy Policy is to describe how StayPut collects, uses and shares Personal Information obtained through our security devices, and online interfaces (e.g. website, including the mobile version, and online chat function) owned and controlled by us, including www.stayputsecurity.com (collectively referred to herein as the "Site") or our mobile applications (the "App"). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us as described in Section 10 of this Privacy Policy.

"Personal Information" as used in this privacy notice applies to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household such as your real name, alias, postal address, unique personal identifier, online identifier(s), Internet Protocol address, email address, account name, phone number, or other similar identifiers. Personal Information does not include publicly available information, certain other information that is regulated by other applicable laws and information that has been de-identified or otherwise cannot be reasonably linked to a specific individual.

Scope - Partner Sites

This Privacy Policy applies to Personal Information we collect through our Site, App, security devices and other interactions with you including email and phone. Our Site contains links to partner sites that are not owned or controlled by StayPut. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of these other sites that collect your Personal Information.

Additional Terms

Please reference our Terms of Service and Terms of Sale which apply to your purchase of our products and use of our services. Please also note that use of our Site and App are subject to the Website Terms of Use.

2. PERSONAL INFORMATION WE COLLECT AND WHY WE COLLECT IT

StayPut collects Personal Information to enable you to take full advantage of our offerings when you register on our Site, order products or services either through the Site or through email or phone, use our App, communicate with customer service representatives (including via the online chat function), participate in our contests, surveys, promotions, or activities or otherwise communicate with us. If you choose, you can visit the Site without directly providing us with any Personal Information.

We seek to limit the collection and use of customer Personal Information required to deliver service to our customers. The purposes for which we collect customer Personal Information include advising our customers about our products, services and other opportunities, advertising our products and services, and administering our business.

Individuals That Visit Our Site or Interact With Us:

StayPut Customers:

In addition to the Personal Information above, if you have purchased a StayPut product or service, we may have collected the following categories of Personal Information:

Sensitive Personal Information

Your sensitive Personal Information will not be used for any additional purposes that are incompatible with the purposes listed above, unless we provide you with notice of those additional purposes or gather your consent as required by law.

Analytics Partners

We use analytics Service Providers to collect certain Personal Information about how our Site is used. Currently, we use PostHog as our analytics partner. PostHog runs in cookieless mode, meaning we only use cookies that are essential for the functionality of our Site. We do not use third-party advertising or tracking cookies.

No Personal Information From Children or Teens Under Age 18

This Site and our App are not directed to, and we do not knowingly collect any Personal Information from, children or teenagers under the age of 18. If you are under the age of 18, please do not attempt to register with us at this Site, use our App or provide any Personal Information about yourself to us. If you are under the age of 18, you may only use this Site or our App under the supervision of your parents or guardians.

The Site and our App do not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If we learn that a child under the age of 13 has submitted personally identifiable information online without parental consent, StayPut will take all reasonable measures to delete such information from its databases, inform any third parties to delete such information and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us at legal@stayputsecurity.com.

We do not have actual knowledge that we sell or share Personal Information of individuals under 16 years of age.

Third-Party Sites and Social Media

Our Site may contain links to other websites operated by third parties and may include social media features such as Facebook, Twitter and other social media buttons. These third-party sites may collect Personal Information about you if you click on a link, and the social media sites may automatically record Personal Information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy and terms of service of the company providing the link, not StayPut's Privacy Policy or Terms of Service. Accordingly, we recommend that you review the privacy policy posted on any external site before disclosing any Personal Information. Please contact those websites directly if you have any questions about their privacy policies.

Refer A Friend

If you use our referral feature, we ask for your friend's name and e-mail address. We use this Personal Information only to send the communication you requested and to monitor the effectiveness of our referral feature. Your friend may contact us at legal@stayputsecurity.com to request that we remove this information from our database.

Legal Proceedings

We will share Personal Information with third-party companies, organizations or individuals outside of StayPut if we have a good-faith belief that access, use, preservation or disclosure of the Personal Information is reasonably necessary to:

• Meet any applicable law, regulation, subpoena, legal process or governmental request.
• Enforce applicable Terms of Service, including investigation of potential violations.
• Detect, prevent or otherwise address fraud, security or technical issues.
• Protect against harm to the rights, property or safety of StayPut, our users, customers or the public as required or permitted by law.

Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Transfer in the Event of Sale or Change of Control

If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your Personal Information to the new owner. In such a case, unless permitted or otherwise directed by applicable law, your Personal Information would remain subject to the terms of the applicable privacy policy in effect at the time of such transfer.

3. ACCESS TO YOUR INFORMATION AND CHOICES

You can access and update certain Personal Information we have relating to your account by logging into your account via our web application at stayputsecurity.com or in our mobile App.

If you have questions about the Personal Information we have about you, you can contact us at legal@stayputsecurity.com. You may opt out of receiving marketing and promotional communications from us by logging into your account and editing your notification preferences. You can opt-out of receiving marketing and promotional emails from StayPut by using the opt-out or unsubscribe feature contained in the footer of our marketing emails.

You can close your online account by contacting us at legal@stayputsecurity.com. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain some of your Personal Information, as allowed by law, for a period of time reasonably necessary for legitimate business purposes, archival purposes and to avoid identity theft or fraud.

4. SECURITY OF YOUR PERSONAL INFORMATION

We use commercially reasonable physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure or warrant the security of any Personal Information you transmit to us. There is no guarantee that Personal Information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards. Please note that e-mails and other communications you send to us through our Site are not encrypted, outside of certain channels such as secure chat, and we strongly advise you not to communicate any confidential information through these means.

5. CALIFORNIA AND OTHER STATE PRIVACY RIGHTS

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Tennessee, Nebraska, Indiana, Iowa, Kentucky, Delaware, Minnesota, New Hampshire, Maryland, New Jersey or Rhode Island, the privacy laws in your state may provide you with rights with respect to your personal information. Where applicable these rights include:

Please note that StayPut does not process your Personal Information using machine learning and/or profiling methods in ways that would impact you in a legal or similarly significant manner, without your consent.

To exercise the above rights, you may contact us at legal@stayputsecurity.com. You may also designate an authorized agent to make a request on your behalf.

When you exercise these rights and submit a request to us, we will verify your identity by asking you to confirm some of your Personal Information that StayPut currently holds such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. Based on the sensitivity of your request, we will ask for only the Personal Information that is necessary to confirm your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions granted by the California Consumer Privacy Act or other state privacy laws. Please note that if you are a California resident, we are only required to honor Right to Know requests twice in a 12-month period.

We do not discriminate against residents who exercise any of their rights described in our Privacy Policy. Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

StayPut does not sell or share your Personal Information for marketing purposes. We do not use or disclose sensitive Personal Information, as defined in applicable laws, for any purposes other than those permitted by applicable law.

California Shine the Light Law

If you are a California resident, the Shine the Light law permits you to request and obtain from us once per calendar year information about any of your Personal Information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us at legal@stayputsecurity.com.

6. NOTICE OF FINANCIAL INCENTIVE

We may offer programs such as contests, surveys, referral programs or other similar promotional campaigns (collectively, "Promotional Campaigns"). In exchange for participating in our Promotional Campaigns and providing us with your Personal Information, such as your name and contact information, we may offer you financial incentives and/or price or service differences such as a discount or a coupon. You can terminate participation at any time as explained in the applicable Promotional Campaign terms. We estimate that the value of the Personal Information we collect for Promotional Campaigns is the value of the benefit we offer to you in connection with the promotion, which is reasonably related to the costs associated with offering such benefit.

7. RETENTION PERIOD

We will retain your information for no longer than is reasonably necessary to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. The criteria used to determine our retention periods includes: (a) the length of time we have an ongoing relationship with our customers and other individuals and provide services, (b) whether there is a legal obligation to which we are subject, and (c) whether retention is necessary to support our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

8. VISITORS FROM OUTSIDE THE UNITED STATES

The Site is hosted in the United States. If you are visiting the Site from outside the United States, your Personal Information may be transferred to, stored, and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or these other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your Personal Information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Site and/or providing Personal Information to us, you consent to transfer of your Personal Information as described in this Privacy Policy.

While our products may function internationally for travelers, we currently only sell to customers based in the United States.

9. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time, at minimum it will be reviewed on a yearly basis. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will send you an e-mail and provide a more prominent notice as we deem appropriate.

10. QUESTIONS AND HOW TO CONTACT US

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please contact us at: